Embracing Change

Who Moved My Cheese? We’ve all read it. Dr. Spencer Johnson’s book featuring the ever-famous Hem and Haw and Sniff and Scurry characters- a national bestseller that is still used in many corporations today to educate and prepare their organizations for change.

In Leading Change, by John P. Kotter, the author says “By any objective measure, the amount of significant, often traumatic, change in organizations has grown tremendously over the past two decades.” Further, Kotter’s opinion is that change will continue and in fact grow even stronger despite predictions to the contrary by others. I must admit I agree with Kotter and with the old adage, “The only thing constant in life is change.”  Our personal lives change constantly, not to mention the nation and the world at large.

I spent last week with the agents at Better Homes and Gardens Real Estate Metro Brokers in Atlanta, Georgia, a group who clearly embrace change.  A few observations about the agents led me to this conclusion:

  • Anticipation – Their open demeanor demonstrated they were prepared and positioned for change.
  • Excitement – Even before the announcement, the crowd of more than 2,000 agents were literally dancing in celebration of change.
  • Vibe – The level of enthusiasm remained constant through the week.
  • Responsiveness – They were clearly open to new ideas and anxious to incorporate them into their daily activities.

What is it that separates the resistors from the embracers when change comes along? I believe, in an organization, it is a combination of good leadership and attracting the right people – people who believe and share in your philosophies and vision.  My congratulations to Kevin Levent, President and CEO at Better Homes and Gardens Real Estate Metrobrokers and to his amazing, adaptable team!

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