Staying Focused in a Cluttered World When you have a thought it creates a physical reaction — the mind and the body are connected. If you are having negative thoughts you Read More »
Do You Offer a Service or an Experience to Your Customers? While making hotel reservations for an expo that I recently attended, I learned that the host hotel was booked to capacity. There were, however, rooms Read More »
Real Estate Agents and Customer Service Posted by Wendy Forsythe It’s no secret that our industry doesn’t score high marks for customer service or trustworthiness. We are usually ranked on the Read More »