Customer Service
To Have and to Hold: A Real Estate Story
My husband and I bought our dream house in early 2010. We worked with a wonderful real estate agent who more than earned her commission.
My husband and I bought our dream house in early 2010. We worked with a wonderful real estate agent who more than earned her commission.
I strongly encourage leaders in real estate to challenge the traditional concept called “the 80/20 rule”, which states that 80% of the sales are transacted
We prospect diligently to find qualified buyers. We work with them tireless to find the perfect home. We negotiate expertly on their behalf to get
How much square footage do you really need? How many walk-ins do you get anymore? The old math dictated that we allow 100 square feet
Nine years ago, my boss, along with four other company employees, jumped ship for a boatload of stock options from an Internet-based real estate firm
In the coming weeks, you will be reading a lot about our specific ideas on the Next Generation Brokerage. It’s important to explain why we believe
Sales agent’s competency in demonstrating the company’s value proposition greatly impacts a company’s ability to deliver value to consumers. This in turn impacts how consumers
Whether filling my gas tank at a full-service station (whatever happened to the man who squeegees the windshield?) or dining handsomely at a five-star restaurant, my service expectation does not waiver. I’ll admit it, I’m a service snob.
I had the pleasure of dining at Scalini Fedeli in Tribeca, New York last Saturday evening. The restaurant had been recommended by a friend so I asked around, read reviews and visited their website. Everything I heard and read piqued my interest and raised my level of anticipation for a wonderful dining experience. As always, the real test is always in the actual experience and everyone at Scalini Fedeli lived up to my expectations and more, delivering one notch above throughout the evening.
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