Brokerage Management

“OK, so I’m the office leader. Now what do I do?”

One thing that agents want to have is a decisive leader. Yes, they want us to hear ‘both sides of the story’ and we must be always be good listeners, but when all is said and done a decision must be sometimes be made solely by the leader. This is what General Norman Schwarzkopf calls Rule #13…”When put in charge, take charge.”

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