{"id":11457,"date":"2011-05-12T12:51:20","date_gmt":"2011-05-12T16:51:20","guid":{"rendered":"http:\/\/bhgrecareer.com\/bhgrealestateblog\/?p=11457"},"modified":"2024-12-30T11:12:52","modified_gmt":"2024-12-30T16:12:52","slug":"sticky-brand","status":"publish","type":"post","link":"https:\/\/bhgrecareer.com\/bebetterblog\/sticky-brand\/","title":{"rendered":"How Sticky is Your Brand"},"content":{"rendered":"<p><span style=\"font-size: small\">I love going to Starbucks.\u00a0 I shell out four-plus dollars a few times a week for my lattes and they make me very happy.\u00a0 As a marketer, I sometimes have \u201crecency and frequency\u201d envy of other marketers.\u00a0 What does this mean? Recency (the last time you interacted with a customer) and frequency (how often you interact with your customers) historically track as the two strongest indicators of how long you keep a customer.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-size: small\">In a word, it\u2019s <span style=\"color: #003300\"><strong>how sticky your brand becomes to your customers<\/strong><\/span>.\u00a0<\/span><\/p>\n<p><span style=\"font-size: small\">Now that I am in the real estate industry, matters of recency and frequency are quite different challenges than they were when I was in the travel industry and customers could stay at our hotels dozens of times a year.\u00a0 People simply don\u2019t buy houses once a week, or even once a year.\u00a0<\/span><\/p>\n<p><span style=\"font-size: small\">So how do we tackle this issue?<\/span><\/p>\n<p><span style=\"font-size: small\">At <strong><span style=\"color: #003300\">Better Homes and Gardens Real Estate<\/span><\/strong>, we have several great ways to increase the stickiness of our brand, and we put those right in the hands of our brokers and agents.<\/span><\/p>\n<p><span style=\"font-size: large;color: #003300\"><strong>Tools that Make Our Brand Stick<\/strong><\/span><\/p>\n<ol>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">We have a tremendous amount of lifestyle content on our website, bhgrealestate.com. We have articles, tips, and videos on topics as varied as do-it-yourself fixes to home staging to being an informed buyer or seller<\/span><\/li>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">Additionally, our website offers dynamic neighborhood data which educates our consumers on everything from housing trends, schools, and in-depth community info and search capabilities<\/span><\/li>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">We have customized subscription programs for <\/span><em style=\"font-size: small\">Better Homes and Gardens<\/em><span class=\"Apple-style-span\" style=\"font-size: small\"> and <\/span><em style=\"font-size: small\">Traditional Home<\/em><span class=\"Apple-style-span\" style=\"font-size: small\">, two popular magazines which enable our agents and brokers to send a year\u2019s subscription to anyone in their sphere of influence\u2026.complete with their picture and customized message on the mailing label\u2014a great way to have a high quality reach to consumers<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: small\">These tools are just a sampling of what we offer. \u00a0It all comes down to this:<\/span><\/p>\n<p><span style=\"font-size: large\"><span style=\"color: #003300\"><strong>Increase Your \u2018Sticky\u2019 Factor<\/strong><\/span><\/span><\/p>\n<ul>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">Use social media, but use it responsibly.\u00a0 Be relevant, offer quality information, give your network information and tips that they can really use<\/span><\/li>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">Perhaps there is a local radio show or local TV show that can use the expertise of a real estate professional to contribute content or perspective<\/span><\/li>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">Reach out to past clients (or prospective clients) on important home-related or life milestones<\/span><\/li>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">Stay connected in your community: attend events, fund raisers, volunteer opportunities\u2014get involved!<\/span><\/li>\n<li><span class=\"Apple-style-span\" style=\"font-size: small\">Seek out relationships with contractors, home-related professionals, or even community influencers that may provide you the opportunity to meet and educate people on a more regular basis\u2026regardless of whether they are ready that moment to buy or sell or not<\/span><span class=\"Apple-style-span\" style=\"font-size: small\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: small\">Humans are simple creatures. We tend to best remember what&#8211;or who&#8211; is closest to us.\u00a0 Get out there and stay out there\u2014formally, informally\u2026 <span style=\"color: #003300\"><strong>you are the best tool to build your personal brand<\/strong><\/span>.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I love going to Starbucks.\u00a0 I shell out four-plus dollars a few times a week for my lattes and they make me very happy.\u00a0 As a marketer, I sometimes have \u201crecency and frequency\u201d envy of other marketers.\u00a0 What does this mean? Recency (the last time you interacted with a customer) and frequency (how often you [&hellip;]<\/p>\n","protected":false},"author":181,"featured_media":7394,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[141],"tags":[5381,25301,34161,34641],"class_list":["post-11457","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-and-branding","tag-brand-marketing","tag-make-your-brand-sticky","tag-real-estate-brand","tag-real-estate-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Sticky is Your Brand<\/title>\n<meta name=\"description\" content=\"How Sticky is Your Brand and are clients coming back due to your marketing efforts\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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